Magento Checkout Error

Magento Checkout Error

We recently had an issue on a Magento 1.8 client site after installing a theme that had been designed for an older version.

The issue was with step 3 : Shipping Method.
The Checkout process seemed to be stuck on this step and would not allow the customer to proceed.

After exploring and a bit of debugging the code we the checkout progress section has changed in the Magento 1.8 release.

“Improving the overall checkout process performance by loading the progress information for the current checkout step only”
You can check this in the release notes in the Performance Improvements section.

With this in mind we found quite a simple solution.

In order to resolve this issue you just need to add the class to html tag fieldset as shown below,

Go to “/app/design/frontend/base/default/template/checkout/onepage/payment.phtm”

look for

fieldset>getChildHtml('methods')

change it to this

fieldset id="checkout-payment-method-load">getChildHtml('methods')

obviously retaining all brackets and formatting

and hopefully this will resolve your issue….

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